Support

Questions

Can't find your answer? Contact the secretariat.

When is ZBIF 2027?

ZBIF forum week is 27–28 April 2027 at Zimbabwe International Conference and Exhibition Smart City, Bulawayo.

Is registration free?

Registration fees are set per participant type in the organiser tools. Most participant pathways default to free for the 2027 edition unless a paid package is chosen.

Who should register as an innovator?

Innovators, university teams and freelancers who can build a solution to a live industry challenge and pitch during forum week.

Who should register as an organisation?

Companies, NGOs, DFIs and public bodies that want to post operational challenges, review matched teams, and close pilots or procurement in Deal Rooms.

How do Deal Rooms work?

After interest is accepted, matched parties enter a private room for messaging, meeting booking and deal-stage tracking through to MOU or pilot. Physical rooms at the venue are booked in 30-minute slots.

What is a gate pass?

Every registered participant receives a ZBIF 2027 gate pass (QR) for venue entry and meal redemption. Marshalls scan the pass at the gates and meal points.

Can I attend only some of the forum days?

Yes. During registration you choose the dates you will attend. Your gate pass and meal tickets follow those dates.

How does matching work?

When solutions are submitted, AI ranks recommended fits for that challenge. The organisation that posted it does final screening and selection.

Who organises ZBIF?

ZBIF is organised with ZB Financial Holdings and partners across banking, telecoms and industry. Contact the secretariat via the Contact page for partnership enquiries.

How do exhibitors book a stall?

Ask the secretariat about exhibitor packages for forum week. Stands and product listings are assigned from the organiser booth desk.

Is there a WhatsApp chatbot for registration?

Yes. The official chatbot can collect your details and create a login-ready account via the platform API. You receive an email and a temporary password to sign in at zbif.bulconsultancy.com.

Where do I get support on site?

Use the help desk near the main entrance, ask a marshall in a ZBIF vest, or open Notifications in the app for programme changes.

Still stuck? Contact the secretariat.